Contact

Hey there! Need a hand?

We are real people over here at Bundle Harbor, and we genuinely want your shopping experience to feel easy, not like a chore. Whether you are still browsing, checking on an order, or figuring out a return, we are happy to jump in and help.

Here is what we can sort out for you:

  • Product questions or availability
  • Order status and updates
  • Shipping, delivery, and tracking
  • Returns, exchanges, and refunds
  • Damaged, defective, or incorrect items
  • Updating your order info when possible
  • Pretty much anything else about shopping with us

Drop us a line

Shoot us an email at support@bundleharbor.com, or use the contact form below. If you are writing about an existing order, toss in your order number so we can get straight to the good stuff.

When we are around

Monday to Friday, 9:00 AM to 5:00 PM Eastern Time

We usually get back to folks within 12 to 24 hours. If you message us after hours, we will catch it first thing on our next business day.

Thanks for shopping with us. We are glad you are here.

Free shipping

Within the United States

Shipping policy

30-day returns

Shop with confidence

Return & Refund Policy

Secure payments

Safe and protected checkout

Payment policy

Customer support

We are here to help

Contact us