Contact information
Questions? Our customer support team at Bundle Harbor is here to keep your shopping experience smooth and straightforward from start to finish.
Maybe you have a question before placing an order, need a hand with an existing purchase, want the latest on your shipping or tracking, or could use some help with a return or refund. Whatever it is, we're glad to point you in the right direction.
How We Can Help
Reach out to us anytime for assistance with:
- Questions about products or availability;
- Order information and order status;
- Shipping, delivery, and tracking questions;
- Returns, exchanges, and refunds;
- Damaged, defective, or incorrect items;
- Updating order information when possible; and
- General questions about shopping at Bundle Harbor.
Get in Touch
Email our customer support team at support@bundleharbor.com.
Prefer the contact form.? That works too. When messaging us about an existing order, please include your order number so we can assist you as efficiently as possible.
Customer Service Hours
Monday to Friday: 9:00 AM to 5:00 PM Eastern Time
Customer inquiries typically receive a response within 12 to 24 hours. Messages that arrive outside our customer service hours will be reviewed as soon as possible during our next available business hours.
Thank you for choosing Bundle Harbor. We look forward to helping you.